Sustainable tourism is a new type of travel. This new way of travelling is for people who want to reduce their environmental impact when visiting new places. The UN Environmental report focused on climate change and its effect on the earth’s temperature rising between a predicted 1.8 degrees and 4 degrees celsius. This will result…
One of many side-effects of the pandemic is the exponential growth in online searches for travel since 2019, which spiked during the periods of the pandemic in which travel restrictions were due to, and beginning to, be eased. But the lead time from initial search to checkout has grown too, with travellers being more cautious…
Covid has accelerated the digital evolution in tours and leisure activities. Investors were taking note of tours and activities as a sector. Many big travel players view this sector as a growing product portfolio. The Covid-19 pandemic saw this development halted. Suddenly businesses saw their customer base dwindle into almost nothing. This saw the closure…
Why should hospitality adopt the Agile Philosophy? So first things first, what is Agile and the Agile philosophy? Agile is used to describe software development and project management and was initially developed out of frustration by a team of software developers who saw a problem with software and the way it was developed. Companies were…
According to the latest PwC Research, almost two-thirds of people said they expect to book either the same number of holidays or more in 2022 than in pre-pandemic years. The IATA forecast predicts travel demand will rise to 61% of pre-pandemic levels in 2022 versus 40% in 2021. We delve into the travel forecasts for…
A new study by global travel retailer Travelport has uncovered revelations that there are considerable trust gaps between consumers and suppliers in the Travel industry. Travel consumers have their doubts about pricing, information privacy, data privacy and even safety measures. There are four main trust gaps, information credibility, price transparency, data privacy and COVID-19 protocols.…
s the year comes to an end, many people will begin to plan their next years’ worth of holidays and getaways. With the travel industry becoming increasingly digitised, there is more of an opportunity and avenue for criminals to conduct fraud. The travel and tourism industry is worldwide, leaving room and gaps for fraudsters to…
Booking systems are crucial to today’s tech-savvy travellers who want to see availability in real-time. You will need to outsource aspects of a booking system, meaning you will need to trust a third party to upkeep your customer expectations. There are many different booking systems out there to choose from, so you might be wondering…
It is no secret that there is a need to accelerate decarbonisation and minimise our carbon footprint as an industry. Tour and travel operators have the opportunity to contribute and develop a more sustainable travel and tourism sector. Travel companies have the power to support wildlife preservation and create more economic opportunities and social value…
The pandemic revealed that the travel industry has a problem when it comes to risk and liquidity. When travel providers received a tidal wave of refund requests when the COVID-19 pandemic began in early 2020, it was clear that travel payments and their associated risk need a rethink. Risk management is changing Businesses in all…
